Learn How to Ride CCAT Buses
Discover how easy it is to navigate with confidence. Learn the basics and find helpful tips on how to use CCAT’s online trip planning tools with our How-To Guides.
Bus Etiquette & Rules
At CCAT, we prioritize safety and strive to create a positive experience for all passengers.
Our Code of Conduct outlines essential guidelines that help foster a safe and welcoming environment on all our buses. By following these standards, will contribute to the health and well-being of the community, ensuring enjoyable and safe travel for everyone.
- No smoking or vaping or illegal drug use on the vehicles.
- Riders shall maintain appropriate, reasonable personal hygiene.
- No eating or drinking on-board (unless required for health reasons.)
- No riding with open containers of alcohol or with illegal drugs.
- No abusive, threatening, vulgar or obscene language or actions.
- No deliberate fare evasion.
- No physical or verbal abuse of another rider or the driver.
- No petting guide dogs or other service animals without the permission of the owner.
- No music played on personal electronic device (without headphones), or other noisy equipment while on-board.
- No operating or tampering with any vehicle equipment.
- Littering is prohibited.
- Shirts and shoes or other footwear must be worn.
- Baby strollers and any shopping carts should be folded and must not block the aisle.
- Objects must not be thrown from the bus window.
- A maximum of 4 carry-on items; they must be kept on one’s lap or under one seat and secured.
- Parents shall actively supervise their children.
- Federal regulations prohibit the transportation of flammable or explosive materials on transit vehicles.
- Bags of empty cans or bottles are prohibited on buses.
- CCAT does not allow visible weapons of any kind on buses.
- CCAT is unable to transport large items that will block the aisle.
NOTICE: CCAT has a commitment to provide quality and non-discriminatory public transportation across the service area. When a customer engages in suspendible conduct, CCAT may deny service and/or access to facilities to those individuals in accordance with the procedures specified in this Ordinance.